Privacy policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in this privacy policy.

Data collection on this website

Who is responsible for data collection on this website?

Data collection on this website is carried out by the website operator and the website host commissioned by the website operator. The contact details of both parties can be found in the sections “Information on the website operator” and “External hosting” in this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter when you send us an e-mail. Other data is collected automatically by our host’s IT systems when you visit the website. This is primarily technical data (e.g. Internet browser used, operating system or time of page view). This data is collected as soon as you enter this website.

What do we use your data for?

Your data is collected to ensure the error-free provision of this website now and in the future. The host of the website and the operators of the plugins used on the website also collect user data that is required to provide the services offered on this website. You will find more detailed information on this later in this privacy policy.

What rights do you have with regard to your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data collection, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time if you have any further questions on the subject of data protection.

Analysis tools and tools from third-party providers

When you visit this website, the host of this website and the operators of the plugins used on the website may record and evaluate your surfing behavior. You can find more information on this later in this privacy policy.

2. Hosting and content delivery networks

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may primarily involve IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Section 6, Paragraph 1 lit. b EU DSVGO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Section 6, Paragraph 1 lit. f EU DSVGO).

Our hoster will only process your data to the extent necessary to fulfill its performance obligations and will follow our instructions with regard to this data.

We use the following hoster:

WordPress.com, O’Mattic A8C Ireland Ltd, 25 Herbert Place, Dublin, D02 AY86, Ireland

Conclusion of a contract for order processing

In order to guarantee data protection-compliant processing, we have concluded an order processing contract with our hoster.

3. General notes and mandatory information

Data protection

The website operator takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is therefore never possible. If you require encryption for sending documents by e-mail, you must inform us of this in writing.

Information on the website operator

The responsible person for data processing on this website is:

Berlin Burnout and Fatigue Clinic
Praxis für Burnout und Erschöpfung
Prof. Dr. rer. pol. HP Thomas Kotulla & HP Sophia Kotulla
Suarezstr. 27
14057 Berlin

Phone: +49-30-30 12 87 00
E-mail: info@burnout-praxis.com
Internet: www.burnout-praxis.com

The responsible person is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

Note on data transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct marketing (Section 21 EU DSVGO)

IF THE DATA PROCESSING IS BASED ON SECTION 6, PARAGRAPH 1 LIT. E OR F EU DSVGO, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO SECTION 21, PARAGRAPH 1 EU DSVGO).

IF YOUR PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO SECTION 21, PARAGRAPH 2 EU DSVGO).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the EU DSVGO, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we collect automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another operator, this will only take place if it is technically feasible.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from http:// to https:// and by the lock symbol in your browser line. If SSL or TLS encryption is activated, it is highly unlikely that the data you transmit to us can be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time if you have further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to check this. You have the right to request the restriction of the processing of your personal data for the duration of the review.

If the processing of your personal data was/is carried out unlawfully, you can also request the restriction of data processing instead of erasure.

If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.

If you have lodged an objection pursuant to Section 21, Paragraph 1 EU DSVGO, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

4. Data collection on this website

Cookies

Our website uses so-called “cookies”. Cookies are small text files that do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, cookies from third-party providers may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain third-party services (e.g. Google Maps).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. Google Maps). Other cookies are used so that third-party providers can evaluate your user behavior or display advertising.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for Google Maps) or to optimize the website (e.g. cookies to measure general website traffic) are stored on the basis of Section 6, Paragraph 1 lit. f EU DSVGO, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the cookies in question are stored exclusively on the basis of this consent (Section 6, Paragraph 1 lit. a EU DSVGO); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Inquiries by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, we will store and process your inquiry, including all personal data (name, inquiry), for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Section 6, Paragraph 1 lit. b EU DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Section 6, Paragraph 1 lit. f EU DSGVO) or on your consent (Section 6, Paragraph 1 lit. a EU DSGVO), if this has been requested.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

5. Plugins and tools

Google Maps

This website uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The website operator has no influence on this data transfer. If Google Maps is activated, Google may use Google Web Fonts for the purpose of uniform display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Section 6, Paragraph 1 lit. f EU DSVGO. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Section 6, Paragraph 1 lit. a EU DSVGO; consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here:
https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/

You can find more information on the handling of user data in Google’s privacy policy: https://policies.google.com/privacy

Google Ads

This website uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables the operator of this website to place advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be placed based on the user data available at Google (e.g. location data and interests) (target group targeting). The operator of this website can evaluate this data quantitatively, for example by analyzing which search terms have led to the display of advertisements and how many advertisements have led to corresponding clicks.

The use of this service is based on your consent in accordance with Section 6, Paragraph 1 lit. a EU DSVGO and Section 25, Paragraph 1 TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

Google Tag Manager

This website uses the tag management system “Google Tag Manager (GTM)” from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) to manage JavaScript and HTML tags for tracking and analysis with its own and third-party software. Tags are small code elements that help the operator of this website to measure traffic and visitor behavior, understand the impact of advertising, set up remarketing and targeting, and test and optimize the website, among other things. GTM is only an auxiliary service that facilitates the integration and management of tags via an interface. GTM only implements tags, which means that it does not use its own cookies (when empty) and does not collect any personal data itself. It triggers other tags, which in turn may collect personal data. However, the GTM does not access this data.

If deactivation has been carried out at domain or cookie level, it will remain in place for all tracking tags insofar as these are implemented with the Google Tag Manager. These processing operations are only carried out if express consent has been given in accordance with Section 6, Paragraph 1 lit. a) EU DSGVO.

Further information about Google Tag Manager and Google’s privacy policy can be found at https://policies.google.com/privacy and https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Section 6, Paragraph 1 lit. f EU DSVGO. The operator of this website has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

Real Cookie Banner

This website uses the “Real Cookie Banner” consent tool to manage the cookies and similar technologies used and the related consents. Details on how “Real Cookie Banner” works can be found at https://devowl.io/knowledge-base/real-cookie-banner-data-processing/

The legal basis for the processing of personal data in this context is Section 6, Paragraph 1 lit. c EU DSVGO and Section 6, Paragraph 1 lit. f EU DSVGO. The legitimate interest of the operator of this website is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

WordPress Emojis

This website uses graphic emojis (or smilies), i.e. small graphic files that express feelings, obtained from external servers for the purpose of efficient integration of content elements. The providers of the servers collect the IP addresses of the users. This is necessary so that the emoji files can be transmitted to the user’s browser.

Processed data types: inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. entries in online forms), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses), contract data (e.g. contract object, duration, customer category).

Purposes of Processing: provision of contractual services and customer support, feedback (e.g. collecting feedback via online form), security measures, managing and responding to inquiries.

Legal basis: contract fulfillment and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b. GDPR), legitimate interests (Art. 6 para. 1 sentence 1 lit. f. GDPR).

Jetpack Stats

Jetpack Stats creates detailed statistics about user behavior on this website in order to obtain analysis information. Cookies or cookie-like technologies can be stored and read. These may contain technical data, such as whether cookies can be set.

Jetpack Stats requires the processing of the user’s IP address and metadata. This data can be used to collect visited websites and detailed statistics about user behavior, such as post and page views, country, video views, clicks on outbound links, referring URLs and search engine terms. They can also be used to improve Automattic’s services. In addition, this data can be linked by Jetpack Stats with the data of users logged in to Automattic’s websites (e.g. wordpress.com, automattic.com). They can also be used for profiling, e.g. to offer you personalized services, such as advertising based on your interests or recommendations. Automattic passes on personal data to subsidiaries, independent contractors and third-party providers.

Source: https://www.e-recht24.de